Please read these Terms & Conditions carefully before registering for or using the vcity345 platform. By accessing any part of the site, you agree to be bound by the terms set out below.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and vcity345 ("vcity345," "we," "us," "the Platform") governing your access to and use of the vcity345 website located at vcity345.org, including all associated services, games, and features (collectively, the "Services").
By registering an account, accessing the platform, or placing any wager or bet on vcity345, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease using the platform and close your account.
These Terms are supplemented by our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. In the event of any conflict between these Terms and any promotional terms, these Terms shall prevail.
Access to and use of the vcity345 platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and at all times during continued use of the Services:
vcity345 reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory evidence within a reasonable period specified by vcity345 may result in account suspension or closure.
Each individual may hold only one (1) registered account on vcity345. Creating duplicate accounts — whether using the same or different personal details — constitutes a breach of these Terms and may result in the closure of all associated accounts and the forfeiture of any balances held therein.
When registering, you agree to provide accurate, current, and complete information. You must promptly update your account information if any details change. vcity345 is not liable for any loss arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your vcity345 login credentials. You must not share your username, password, or account access with any third party. vcity345 is not liable for any unauthorised access to your account resulting from your failure to maintain credential confidentiality. You must notify vcity345 support immediately if you become aware of any unauthorised use of your account.
vcity345 reserves the right to refuse registration to any applicant without obligation to provide reasons for such refusal.
vcity345 supports the following payment methods for deposits and withdrawals: FPX, Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet, Boost, and GrabPay. Supported methods may change from time to time; the current list is displayed in your account wallet section.
The minimum deposit amount is RM 30. The minimum withdrawal amount is RM 50. Maximum single-transaction limits vary by payment method and are displayed at the point of transaction.
All funds deposited into your vcity345 account must originate from a payment source registered in your own name. Third-party deposits are strictly prohibited. vcity345 may, at its discretion, return funds to their source without credit where third-party funding is detected.
Withdrawals are processed to the same payment method used for the most recent deposit where technically possible. vcity345 conducts identity verification checks in compliance with anti-money laundering (AML) obligations before processing withdrawal requests. You may be required to provide government-issued identification, proof of address, and payment method ownership documentation before any withdrawal is approved.
vcity345 targets withdrawal processing within three (3) business days of receiving a verified request. Processing times may vary based on your selected payment method and any pending verification requirements. vcity345 does not charge fees for standard withdrawals; however, your payment provider may apply their own fees.
vcity345 offers bonuses and promotional offers ("Promotions") to registered players from time to time. All Promotions are subject to individual promotional terms, which will be communicated at the time the Promotion is offered. By accepting a bonus or participating in a Promotion, you agree to the specific terms applicable to that Promotion.
Bonus funds are subject to wagering requirements. Wagering requirements must be met before bonus funds or winnings generated from bonus funds can be converted to withdrawable cash. The applicable wagering multiplier for each Promotion is stated in the individual Promotion terms.
vcity345 reserves the right to withdraw any Promotion, or to alter or amend the terms of any Promotion, with immediate effect where required by regulatory obligation or where vcity345 reasonably determines that the Promotion is being abused. Abuse includes, but is not limited to, the use of multiple accounts to claim the same Promotion, systematic exploitation of bonus terms through low-risk wagering strategies, and collusion between players.
All games available on vcity345 operate in accordance with rules published within the respective game interface. It is your responsibility to read and understand the rules of each game before placing a wager. vcity345 is not liable for losses arising from a player's misunderstanding of game rules.
In the event of a technical failure, malfunction, or disconnection during a game round, vcity345's server records shall be the definitive reference for determining the outcome of any affected round. vcity345 is not liable for any loss of potential winnings arising from technical failures caused by factors outside vcity345's reasonable control, including failures on the part of the player's internet service provider or device.
vcity345 reserves the right to void any wager or game round where it is determined that a game malfunction, software error, or human error materially affected the outcome. In such circumstances, the wagered stakes will be returned to the player's account.
The following conduct is strictly prohibited on vcity345 and will result in immediate account suspension, forfeiture of balances, and may result in legal action:
All content on the vcity345 platform — including but not limited to the vcity345 brand name, logo, software, games, graphics, text, and audiovisual materials — is the property of vcity345 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, create derivative works from, or exploit any content from the vcity345 platform without prior written consent.
To the maximum extent permitted by applicable law, vcity345 and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the platform, including but not limited to loss of winnings, loss of profits, or loss of data.
vcity345's total aggregate liability to you in connection with any single claim or series of related claims shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits vcity345's liability for fraud, personal injury caused by negligence, or any other liability that cannot be excluded by law.
vcity345 is committed to providing a responsible gaming environment. All registered players are strongly encouraged to make use of the responsible gaming tools available in their account settings, including deposit limits, session time reminders, cool-off periods, and self-exclusion.
vcity345 enforces a strict 21+ age policy. Any account found to be held by an individual under the age of 21 will be immediately closed and all funds returned to their source. If you are concerned about your gaming behaviour or the behaviour of someone you know, please visit our dedicated Responsible Gaming page for guidance and resources.
You may close your vcity345 account at any time by contacting our support team. Upon closure of an account that is in good standing, any remaining balance (after deduction of any outstanding bonus wagering obligations) will be returned via your registered payment method within a reasonable timeframe.
vcity345 may suspend or permanently close any account without prior notice where: (a) vcity345 reasonably suspects a breach of these Terms; (b) vcity345 is required to do so by regulatory authority or court order; (c) it is determined that the account holder is under 21 years of age; or (d) continued account operation poses an unacceptable compliance or reputational risk to vcity345.
vcity345 reserves the right to amend these Terms at any time. Amendments will be published on this page with an updated "Last Updated" date. Where changes are material, vcity345 will endeavour to notify registered players via the email address on record. Continued use of the platform following the posting of amendments constitutes acceptance of the revised Terms.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international gaming authority regulations and the laws of the jurisdiction in which vcity345 holds its operating licence. In the event of a dispute, you agree to first attempt to resolve the matter by contacting vcity345 customer support. If the dispute cannot be resolved informally, the matter shall be referred to binding arbitration in accordance with the rules of an internationally recognised arbitration body, unless prohibited by applicable law.
For questions, concerns, or formal notices relating to these Terms and Conditions, please contact the vcity345 support team at:
Email: [email protected]
Support is available 24 hours a day, 7 days a week, via live chat on the platform or by email. Please include your registered account username in all correspondence to assist us in responding promptly.
A summary of the most important vcity345 terms every player should be aware of.
All vcity345 players must be 21 or older. Age verification is conducted at registration and before any withdrawal is processed. Under-age accounts are closed immediately.
Each player is permitted one vcity345 account only. Duplicate accounts — regardless of how they are created — will be closed and associated balances forfeited.
All bonuses on vcity345 carry wagering requirements that must be met before winnings can be withdrawn. Full terms for each promotion are displayed before acceptance.
vcity345 conducts identity and payment verification in compliance with anti-money laundering obligations. Documents may be requested before withdrawal approval.
You are responsible for keeping your vcity345 login credentials secure. Do not share your password with any third party. Report any suspected unauthorised access to support immediately.
vcity345 may update these Terms at any time. Continued use of the platform after an update constitutes acceptance of the revised Terms. Check this page regularly.
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